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Patient- and Family-Centered Care

Joining the Patient and Family Advisory Councils

We're looking for people who have:

  • A desire to make a positive difference in the healthcare system
  • A positive approach and the ability to see many different points of view
  • Enthusiasm about the hospital's mission of excellence, quality, safety, community focus and customer satisfaction
  • The ability to share both positive and negative experiences in a constructive way
  • The ability to communicate, listen to, and work with families and staff whose background, experiences, and styles may be very different from their own
  • A willingness to share their own experiences with others
  • An attitude that values partnership and teamwork

Advisors attend a volunteer orientation, at which several important aspects of privacy and confidentiality, as well as safety and other organizational priorities and practices, are discussed. The Volunteer Services department also conducts a background check and provides you with a hospital ID badge, indicating you are a patient/family advisor.

Apply today.

If you are interested in becoming an advisor, please complete the downloadable application form below and return it to us via e-mail, fax, or postal mail:

E-mail: PFCC@mhs.net
Phone number: (954) 265-3000
Fax number: (954) 965-6468

Memorial Healthcare System
Department of Quality and Patient Safety
3501 Johnson Street
Hollywood, FL 33021

Once we have received your form, a member of our staff will contact you to continue the application process, which includes a personal interview and background check.